Zendesk Integration
Integration Guide
Creating Access in Zendesk
To start, sign in to Zendesk using an administrative account and go to the Admin Center
Navigate to Apps and integrations > APIs > ZenDesk API
Select "Add API Token"
In the API token description (optional) - Write down "Rezonate Integration".
Copy the recently created API token.
In the Rezonate integration page, select Zendesk and paste the following:
| Attribute | Info | Example |
|---|---|---|
Sub Domain | The subdomain is associated with the Zendesk tennat. | if the tenant url is rezonate.zendesk.com the subdomain is rezonate |
User name | The user name that was used to create the API Token | ori@rezonate.io |
API Token | The Created API Token | 5B97vM5T4aWx2........ |
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