# Zendesk Integration

Integrating with Zendesk can give Rezonate visibility into identities, roles, and posture control detection.

## Integration Guide

### Creating Access in Zendesk

1. To start, sign in to Zendesk using an administrative account and go to the **Admin Center**

<figure><img src="/files/s20fH7kRrqhUuQtHGzMo" alt="" width="188"><figcaption></figcaption></figure>

2. Navigate to Apps and integrations > APIs > ZenDesk API<br>

   <figure><img src="/files/I6P8dGjeSME6RtTm0jke" alt="" width="125"><figcaption></figcaption></figure>
3. Select "Add API Token"

<figure><img src="/files/Dtlv97uj6PAoUsvbGDRC" alt=""><figcaption></figcaption></figure>

2. In the API token description (optional) - Write down "Rezonate Integration".
3. Copy the recently created API token.
4. In the Rezonate integration page, select Zendesk and paste the following:

<table><thead><tr><th width="162">Attribute</th><th width="251">Info</th><th>Example</th></tr></thead><tbody><tr><td>Sub Domain</td><td>The subdomain is associated with the Zendesk tennat. </td><td>if the tenant url is rezonate.zendesk.com<br>the subdomain is <strong>rezonate</strong></td></tr><tr><td>User name</td><td>The user name that was used to create the API Token</td><td>ori@rezonate.io</td></tr><tr><td>API Token</td><td>The Created API Token</td><td>5B97vM5T4aWx2........</td></tr><tr><td></td><td></td><td></td></tr></tbody></table>

<figure><img src="/files/X8NvDBRiylKpJpodxyGl" alt=""><figcaption></figcaption></figure>


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