Zendesk Integration

Integrating with Zendesk can give Rezonate visibility into identities, roles, and posture control detection.

Integration Guide

Creating Access in Zendesk

1. To start, sign in to Zendesk using an administrative account and go to the Admin Center

1. Navigate to Apps and integrations > APIs > ZenDesk API

   
2. Select "Add API Token"

1. In the API token description (optional) - Write down "Rezonate Integration".

2. Copy the recently created API token.

3. In the Rezonate integration page, select Zendesk and paste the following:

Attribute	Info	Example
Sub Domain	The subdomain is associated with the Zendesk tennat.	if the tenant url is rezonate.zendesk.com the subdomain is rezonate
User name	The user name that was used to create the API Token	[e-mail]
API Token	The Created API Token	5B97vM5T4aWx2........